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Interview: Embedding better accessibility in software and websites

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5 months ago

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Interview: Embedding better accessibility in software and websites

A graphical user interface (GUI) is how many people interact with computing devices, such as smartphones, smart TVs, laptops, desktops, and websites. While voice-controlled interfaces like Siri have provided an alternative for some users, screen reader software has been available for blind and partially sighted individuals for decades.

Suleyman Gokyigit, CIO at Fire, also spends time testing accessibility in software and websites for crowd-testing firm Applause. He emphasizes the importance of ensuring that software and websites are accessible to all users, including those with disabilities.

One of the services offered by Applause is accessibility testing for companies developing new software or websites. Gokyigit explains that companies want to ensure that their products can be used by everyone, including those who are blind.

Gokyigit’s work involves testing websites and software using a screen reader to perform various tasks. He provides feedback to help companies understand how to improve accessibility.

Accessibility, past and present

Accessibility in software has come a long way over the years. Gokyigit, who is blind, reflects on the changes in technology that have improved accessibility for users like himself.

He recalls using screen reading software on an Apple 2 in elementary school and later transitioning to JAWS on a PC. The shift from text-based interfaces to graphical user interfaces presented challenges for accessibility, but improvements have been made over time.

While accessibility in software has improved significantly, there are still areas where enhancements can be made. Gokyigit emphasizes the importance of making software accessible to all users from the moment of release.

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Advancements in voice synthesis and built-in accessibility features in modern operating systems have made technology more accessible. However, developers need to continue prioritizing accessibility in their designs.

Gokyigit encourages developers to consider keyboard navigation and ensure that all elements on a website are described for users of screen readers.

The role of AI in accessibility

Artificial intelligence has the potential to enhance accessibility by providing descriptions and understanding user actions. Gokyigit highlights the progress made in AI technology for accessibility.

While AI has made significant advancements in describing images and providing detailed information, there are still gaps in software accessibility. Gokyigit shares a personal experience where AI could have helped improve accessibility in a specific situation.

He envisions a future where AI can assist users in navigating interfaces and performing tasks that may be challenging for individuals with disabilities.

Accessibility means usability for everyone

Gokyigit emphasizes that software usability should extend to all users, not just those with disabilities. He envisions a future where interacting with computers through conversation is the norm.

By prioritizing accessibility in software design, developers can create products that are usable by everyone, regardless of their abilities.

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